
Telecommunications help desks often get a bad wrap when it comes to their customer service delivery. Yet it's not all doom and gloom for Australian business customers with the announcement of the winners of the Australian Service Excellence Awards.

Kings Transport, Australia’s premier metropolitan transport and logistics provider, selected Uecomm, to replace its existing network
Uecomm customers can now request MACs online
22/07/11 – We are focused on providing you with a great customer experience, and have made some changes to the service model for our Uecomm customers in order to improve your experience. These improvements allow customers with the ability to request changes online via the Customer Library Information Portal (CLIP). The form allows customers to lodge a request for change at any point in time, and allows multiple changes in a single form. To find out more call the Uecomm Services Team on 1300 871 588. more
Uecomm boosts telco service image
26/10/09 – Telecommunications help desks often get a bad wrap when it comes to their customer service delivery. Yet it’s not all doom and gloom for Australian business customers with the announcement of the winners of the Australian Service Excellence Awards. more
Uecomm’s VPLS network receives global MEF certification
05/02/09 – Leading next generation networks provider and Optus subsidiary, Uecomm, announces its successful certification in both MEF 9 and MEF 14 standards, making it Australia’s only service provider to receive both MEF certifications. more